Shipping policy
Hometravelbath orders have a processing time of 1-7 business days so please be noted when purchasing, especially gift orders.
The amount of time it takes your order to leave our warehouse and arrive at the local delivery carrier. It may take from 5-30 business days.
Due to the global impact of COVID-19, production and delivery times have been delayed by up to 5 business days than the time frame below. We truly apologize for this inconvenience and appreciate your understanding in this period.
As soon as we've dispatched your order, you'll receive an email from us with the tracking details and carrier tracking site. Hometravelbath have a processing time of 1-7 business days so please be noted when purchasing, especially gift orders. The amount of time it takes your order to leave our warehouse and arrive at the local delivery carrier. It may take from 5-30 business days. Due to the global impact of COVID-19, production and delivery times have been delayed by up to 5 business days than the time frame below. We truly apologize for this inconvenience and appreciate your understanding in this period. As soon as we've dispatched your order, you'll receive an email from us with the tracking details and carrier tracking site.
Hence, please don't panic if this period has not passed.
You should see tracking events within 48-72 hours after you have received the tracking number/ID. There as on for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop. You should see tracking events within 48-72 hours after you have received the tracking number/ID. The reason for this time lag is that in most cases the first tracking event only shows up once the shipment was handed over to us, i.e. once the shipment has left the fulfillment centre of your online shop.
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
P/s:We will try to ship out the package as soon as we could and try our best to avoid unnecessary delays in this pandemic crisis. Hope you understand and wait patiently with us. Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.P/s: We will try to ship out the package as soon as we could and try our best to avoid unnecessary delays in this pandemic crisis.Hope you understand and wait patiently with us.
Shipping method
we have warehouses in China and UK. Moreover, our stock is spread out over multiple fulfillment centres in order for them to get to you faster. This means orders containing multiple items may be shipped individually. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. Therefore, the partial shipment could be applied to customers’ order. Your shipment maybe delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
We use small mail service to ship your order, mainly to north America, Europe, Australia and some countries in Asia. Shipping costs are calculated automatically at the checkout page depending on the weight of the package and your area.
Payment method
We offer safe shopping and accept payment via PayPal, Credit card (such as VISA, MASTER CARD, AMERICAN EXPRESS,MAESTRO CARD,etc.). Therefore you can choose the most suitable one for you. All products are set in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.
Payment errors
This error typically occurs when the billing address entered does not match what is on file with your financial institution.
Firstly, please attempt your order again with updated billing information. Please be informed that you need to match your billing address correctly to the address which you have registered with your card issuer bank. This includes any for matting associated with applicable unit numbers, as well as requiring a full nine-digit zip code for some verification.
Secondly, bead vised that every instance in which this error populates results in a pre-authorization, which will simply fall off and never post to your account.For getting the better support, please contact your bank to figure it out.
Managing Your Order
First of all, visit our store at:https://hometravelbath.com
Choose products that you love, then click "Addto cart" and "Check out".
Then fill in your information and pay.
That's it! Very easy
You can modify your order simply by contacting us at here or send us an email to Lisa@hometravelbath.com Please provide all details for your adjustment.
We try to process our orders extra-fast to make sure that they arrive with you as soon as possible so we can't make sure if we're able to change your order address, item variant or quantity. Hope you understand.
If you couldn't apply the discount code to your order, please found in the lower right corner of the online customer service consulting or contact us here so that we can help you out.
This error typically occurs when the billing address entered does not match what is on file with your financial institution. Firstly,please attempt your order again with updated billing information. Please be informed that you need to match your billing address correctly to the address which you have registered with your card issuer bank. This includes any formatting as sociated with applicable unit numbers, as well as requiring a fullnine-digit zip code for some verification.
Secondly, be advised that every instance in which this error populates results in a pre-authorization, which will simply fall off and never post to your account.For getting the better support, please contact your bank to figure it out.
Our products are set in US Dollar (USD). Please check the convert rate before completing the order.
P/s: We will try to ship out the package as soon as we could and try our best to avoid unnecessary delays in this pandemic crisis. Hope you understandand wait patiently with us.
Still Need Help?
Can notfind the answer you need? Can Be found in the lower right corner of the online customer service consulting or Contact us here!